Sunday, January 11, 2015

Woman's Death Blamed on Cell Tower Rerouting her 911 Call

Posted: Jan 09, 2015 4:00 PM EST
By Rodney Harris

CHEROKEE COUNTY, GA (CBS46) -
A Sandy Springs woman has died after her SUV sunk into a Cherokee County pond with her inside it.

The incident occurred in December when Shanell Anderson, 31, lost control of her SUV and drove into the pond while delivering newspapers.

Anderson calmly told a 911 dispatcher that her car was sinking and she needed help, but there was confusion over where Anderson was located.

Click here to listen to the 911 call.

Her call to the 911 dispatcher was eventually disconnected as her SUV continued to sink.

It was later revealed that the confusion over her location was due to a nearby cell phone tower, which routed her call to the Alpharetta 911 call center in Fulton County, instead of a call center in Cherokee County where the incident occurred.

The Fulton County map couldn't pull up Anderson's location because the pond was in Cherokee County.

Crews did eventually get to Anderson within 15 minutes, and she was taken to a hospital.

CBS46 News

Read more: http://www.cbs46.com/story/27804302/woman-dies-after-suv-sunk-into-pond#ixzz3OX6k5Bwn

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