Updated: Georgia Public Service Commission: A quick Q & A

One of our followers here at Get the Cell Out - ATL recently wrote to the Georgia Public Service Commission (GAPSC) to find out how he could file a complaint with ATT Mobility over the currently proposed bill (HB 176) that would make cell towers easier to place in residential areas without notification to the homeowners nearby.
Here is a copy of that email and the response from the GAPSC.

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To: gapsc@psc.state.ga.us ;
Date:  2/9/2014 9:29 PM

Dear GAPSC,

I read recently that you have some jurisdiction over ATT in terms of complaints, but not cell tower companies.  So, would ATT Mobility be a company
you helped consumers with or not?

I am opposed to a bill this session that would make it possible for ATT to put cell towers near our homes and schools without our feedback.  Who would be the right entity to log my complaint with, other than my legislators?

Thanks,

XXXXX

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To:  XXX
Date:  2/9/2014 9:29 PM
From:  gapsc@psc.state.ga.us

The Public Service Commission has received your message and will provide an answer or assistance as soon as possible.  

Complaints:

For a quicker response to complaints about your electric, gas, transportation or telephone service, please use the PSC Online Complaint Form at:

http://crs.psc.state.ga.us/Consumer/Contact/utilityIndustry.aspx?type=Complaint

Questions or Inquiries:

For answers to many of your questions about natural gas, electric, transportation, telephone, or consumer issues, visit our website: 

 http://www.psc.state.ga.us

Email a Commissioner:

To send an email directly to a PSC Commissioner, go to:

http://www.psc.state.ga.us/pscinfo/bios_2012.asp

Open Records Requests:

If you want information under Georgia’s Open Records Act, please send your request directly to Mr. Phil Smith at: 

Psmith@psc.state.ga.us 

Services Not Regulated by the PSC:

If you are writing about city-owned electric or gas service, or about water, sewer, cellular phones, Internet, cable television, MARTA or an electric membership corporation (EMC), please contact your service provider. The Public Service Commission does not regulate these services. 

Thank you for contacting the Georgia Public Service Commission. 

Georgia Public Service Commission
244 Washington Street, SW
Atlanta GA, 30334-9052
Toll-free in Georgia (outside Metro Atlanta): (800) 282-5813
Metro Atlanta: (404) 656-4501

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UPDATE:  NEW EMAIL RECEIVED 2/11/14:

Hi XXXX:

Unfortunately, the Georgia Public Service Commission does not have jurisdiction over this. Probably the best place to start is your local government.

I hope this helps.

Let me know if I can be of any further assistance.

Sincerely,

William Morgan

Consumer Affairs
Georgia Public Service Commission

244 Washington St., SW

Atlanta, Georgia 30334
Phone - (404) 463-4607

Fax - (404) 656-2341wmorgan@psc.state.ga.us